Job description
Overview
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected.
Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.
Come make an impact every day at Zebra.
What We're Looking For
- This role leverages engineering skills, as well as industry and field experience, to ensure that the organization’s products and solutions reflect the highest standards of performance, meeting, or exceeding market requirements. This person helps develop, validate, test, and integrate software and hardware products in the pursuit of cost-effective and market-ready solutions to customer challenges. Guided by more senior colleagues, this person contributes to technical analyses, planning, and design efforts that may identify products/solutions for roadmap consideration. Work is accomplished with some direction from the manager or senior colleagues
- Serve as experienced vision technical resource and initial escalation point for internal and external stakeholder teams
- Address key challenges related to the performance of our organization’s products and solutions in specific application scenarios.
- Evaluate product performance and usability challenges in order to identify the core issue and eliminate the problem
- Collaborate with sales, engineering, and product management teams to communicate resolution and ensure fixes are validated and become available in a future release
- Provide analysis and input on how products/solutions can best meet or exceed customer/partner business requirements, as well as on how they perform/compared to competitive options
- Assist in the planning and analysis of strategic customer projects to ensure that they are effectively executed. Ensure appropriate Zebra products/features are incorporated in order to maximize customer benefit and business value.
- Help manage and maintain company vision labs, as well as remote testing infrastructure, in order to ensure the ability to respond to product/solution challenges and opportunities rapidly and effectively.
- Represent the product management organization as a technical customer/partner contact; often assist with application deployments with the guidance of more senior colleagues.
- May be asked to engage with product management colleagues to communicate market needs and inform and influence some aspects of the product portfolio and roadmap.
- Contributes to the development of technical training
- Develops and documents solution deployment processes as needed and communicates to stakeholders
- Designs/architects system demonstrations to ensure that products/solutions are represented in a highly professional and effective manner at internal and external events.
- For high priority opportunities, may be asked to assist sales team/partners with deployment and/or testing on site at customer location.
- Provides moderate Tier 3 technical support for partners/customers, escalating more complex challenges to senior colleagues. Job Requirements:
- Minimum Education: o Bachelor’s degree in Computer Science, Electrical engineering or in a related field is required
- Minimum Work Experience (years): o 5+ years of experience working with fixed industrial scanning and/or machine vision solutions and commensurate knowledge of technology, products, and marketplace
- Key Skills and Competencies: o Hands-on electrical engineering experience including working with schematics, wiring, hand tools, etc. o Hands-on experience with machine vision, computer vision, or image processing including setting up cameras, lensing, lighting, filters, focal lengths, etc. o Knowledge of manufacturing and/or logistics processes and environments a plus
- Licenses/Certifications, special qualifications: o Experience with Windows OS’s such as Win7/Win10 o Experience with Linux OS and common Linux toolsets and scripting languages o General understanding of mechanical, electrical, and industrial automation systems o Certified Vision Professional – Basic a plus Equal Opportunity Employer: Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com . Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Pay Range: $101,040.00 - $151,040.00 Annual Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 12% of base pay, in accordance with the terms of the applicable incentive plan. Total Rewards: Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Job Posting Statement: To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department. AI Technology Statement: Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy .
