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Customer Success & Support Jobs in Healthcare

Customer success and support professionals help healthcare organizations adopt, use, and get more value from the technology, products, and services they rely on.

JoinHealthTech.com collects these opportunities directly from monitored employer career sites so you can explore current openings across healthcare technology, medical devices, software, and services companies.

236

Open roles

39

Companies hiring

236

Newly discovered this week

64

Remote roles

Open Customer Success & Support roles

A sample of 236 current openings in this category.

Client Success Manager, Hospital Solutions

Customer Success and Support
Company name available with a job revealSan Francisco, CA · RemoteSales & Client Success

$90,667–$137,520 / year

Posted todayNew· United States
View Job

HomeCare Order Management Specialist

Customer Success and Support
Company name available with a job revealSan Antonio, TXHybrid · Full time

$45,360–$62,370 / year

Posted 1 day agoNew· United States
View Job

Service Delivery Specialist

Customer Success and Support
Company name available with a job revealUT · RemoteRemote · Full time

$107.6K–$147,950 / year

Posted 1 day agoNew· United States
View Job
Browse jobs

Showing 5 of 236 matching roles.

What customer success and support looks like in healthcare technology

In healthcare, customer success rarely stops at answering tickets. The people in these roles work alongside hospital IT teams, clinical leaders, practice managers, revenue cycle staff, and payer operations groups — helping them get a product live, train their teams, and keep it running through go-lives, upgrades, and staffing changes. A single account can involve clinicians, security reviewers, and procurement, and the work usually spans onboarding, adoption, renewal risk, and escalation management.

Employers hiring for this work include electronic health record and clinical software vendors, medical device and diagnostics manufacturers, digital health and telehealth companies, revenue cycle and payments platforms, health plans and payer technology vendors, imaging and interoperability companies, and healthcare services organizations. Some roles are field-based and travel to sites; others are fully remote and support accounts across the country.

Because the end users are delivering patient care, expectations are different from consumer support. Teams are measured on adoption and outcomes rather than call volume alone, escalations can be clinically urgent, and workflows sit inside regulated environments where HIPAA, access controls, and documented processes matter. Employers commonly look for experience with clinical or administrative workflows, implementation and onboarding, SaaS or device troubleshooting, CRM and ticketing tools, account retention, and the ability to translate between technical teams and clinical staff.

Role titles you'll see in this category

  • Customer Success Manager
  • Client Success Manager
  • Customer Support Specialist
  • Customer Experience Manager
  • Technical Support Specialist
  • Clinical Support Specialist
  • Client Services Manager
  • Customer Success Director
  • Implementation & Customer Success roles

Titles vary by employer; not every current opening uses these exact names.

Common skills for Customer Success & Support roles

Aggregated from the skills our summaries extract from current postings in this category.

  • SQL42
  • Troubleshooting31
  • Microsoft Office27
  • Customer Success24
  • Customer Service21
  • Project Management21
  • Salesforce20
  • Account Management18
  • Python15
  • Relational Databases15
  • APIs15
  • Appian14
  • Scala13
  • Software Development12
  • Technical Consulting12
  • Agile Methodologies12
  • Technical Program Management11
  • Artificial Intelligence (AI)11

Companies hiring for Customer Success & Support

A sample of employers with current openings in this category.

  • Stryker

  • Appian

  • Databricks

+21 more employers hiring in this category.

Where Customer Success & Support roles are hiring

Locations with meaningful current inventory in this category.

Customer Success & Support salary information

Based on current JoinHealthTech.com job postings with disclosed compensation. This is not an industry salary survey.

120

Roles with salary disclosed

$105K

Median advertised minimum

$131K

Median advertised maximum

$39K–$287K

Observed range

Roles without employer-provided compensation are excluded; nothing here is estimated.

Jobs found at the source

Monitored directly, checked regularly

JoinHealthTech.com monitors employer career sites directly and checks listings regularly. That helps us identify newly posted roles, track whether jobs are still listed, and send you to the employer's official career site when you're ready to apply.

Some opportunities may be discovered before they are widely syndicated to larger job platforms.

Get new Customer Success & Support jobs in your inbox

Save this category as a job alert and JoinHealthTech.com will let you know when newly discovered roles match your preferences.

Customer Success & Support jobs: frequently asked questions

What kinds of customer success jobs does JoinHealthTech.com list?
Openings we classify as customer success and support at healthcare technology, medical device, software, and healthcare services employers — including customer success management, client services, technical support, and customer-facing implementation and enablement roles.
Are these roles only at software companies?
No. Software and digital health vendors are well represented, but the same list includes medical device and diagnostics manufacturers, revenue cycle and payments companies, health plans and payer technology vendors, and healthcare services organizations.
Do you list remote customer success jobs?
Yes, when employers post them that way. You can filter this page to remote roles, and each listing shows the location and workplace type exactly as the employer described it.
Where do JoinHealthTech.com's job listings come from?
We monitor employer career sites directly rather than aggregating from other job boards, and every application sends you to the employer's own careers site.
How often are jobs checked?
Monitored career sites are checked on a regular schedule, currently twice a day. Each listing records when we last confirmed it during a successful check.
Can I receive alerts for new customer success jobs?
Yes. You can save this category as a job alert, optionally narrowing it by location, salary, or employer, and we email you when newly discovered roles match. Alert delivery is a Pro feature.

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