Job description
- Job Family : IT Cyber Security Travel Required : None Clearance Required : Ability to Obtain Public Trust What You Will Do:
- Install, configure, patch, monitor, back up, and maintain Windows Server operating systems across physical, virtual, and cloud-hosted environments.
- Manage file systems and storage using volume management techniques; monitor and optimize file system performance.
- Monitor system performance, capacity, and availability while performing operating system tuning and optimization.
- Support on-premises VMware vSphere workloads and assist with workload migration and transition into Microsoft Azure.
- Manage Windows Server environments hosted in Azure and other cloud platforms.
- Utilize cloud-native tools such as Azure Monitor, Azure Update Management, and Defender for Cloud to maintain system health, performance, and compliance.
- Configure and maintain Active Directory, DNS, DHCP, Group Policy, and related Windows services across hybrid environments.
- Harden systems in accordance with cybersecurity policies, standards, regulations, and accreditation requirements.
- Identify, remediate, and resolve operating system security vulnerabilities.
- Manage domain user accounts, permissions, and role assignments.
- Troubleshoot and resolve Tier 3 incidents and service requests while coordinating with customers and vendors as needed.
- Automate administrative and operational tasks using PowerShell, Ansible, and related automation tools.
- Maintain enterprise source code and configuration repositories using GitLab.
- Provide 24x7 operational support and participate in on-call activities as required.
- Document system changes, incidents, and problem resolutions using Configuration Management and ITSM tools.
- Develop and provide knowledge transfer documentation to support operational continuity.
- Participate in Agile and DevSecOps initiatives supporting infrastructure and platform services.
- Support Windows Server 2016, 2019, and 2022 environments across VMware, Azure, AWS, and GCP platforms.
- Administer and support technologies including Azure VMware Solution (AVS), VMware vSphere, PowerShell, Ansible, GitLab, Carbon Black, CyberArk, Defender, Remedy, and ServiceNow. What You Will Need:
- Minimum of SIX (6)+ years of overall work experience.
- Engineering-level experience supporting Microsoft Windows Server in enterprise data center environments.
- Experience managing Windows workloads in Microsoft Azure, including hybrid cloud environments and workload migrations.
- Experience supporting VMware-based infrastructure and virtualization platforms.
- Demonstrated ability to lead troubleshooting, root cause analysis, and resolution efforts for complex technical issues.
- Experience collaborating with technical and business stakeholders to deliver operational solutions.
- Experience with Ansible.
- Strong experience with PowerShell scripting and infrastructure automation.
- Experience using automation tools, with Ansible preferred.
- Experience supporting and maintaining Active Directory, DNS, DHCP, Group Policy, and other core Windows services.
- Working knowledge of cloud monitoring, security, and compliance tools.
- Strong written and verbal communication skills in English.
- Exceptional customer service and client support capabilities.
- Strong organizational, multitasking, time-management, and prioritization skills.
- Ability to communicate technical concepts effectively to both technical and non-technical audiences.
- Experience operating within ITIL-based service management environments.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Willingness to participate in 24x7 support activities and occasional on-site response requirements.
- U.S. Citizenship is required in accordance with this contract. No visa or sponsorship eligibility offered
- Must be able to OBTAIN and MAINTAIN a Federal "PUBLIC TRUST".. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred. What Would Be Nice To Have:
- Experience with Azure VMware Solution (AVS) or similar hybrid cloud hosting models.
- Experience supporting cloud platforms beyond Azure, including AWS and Google Cloud Platform (GCP).
- Hands-on experience with cybersecurity tools such as Carbon Black, CyberArk, Microsoft Defender, and related security technologies.
- Experience with GitLab-based source code and configuration management practices.
- Familiarity with Agile delivery methodologies and DevSecOps practices.
- Experience with ITSM platforms including ServiceNow and Remedy.
- Knowledge of security accreditation, compliance, and system hardening processes within federal environments.
- Experience participating in enterprise cloud modernization or migration initiatives.
- Microsoft, Azure, VMware, ITIL, Security, or automation-related certifications.
What We Offer
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits
- include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Parental Leave 401(k) Retirement Plan Group Term Life and Travel Assistance Voluntary Life and AD&D Insurance Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts Transit and Parking Commuter Benefits Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities Employee Referral Program Corporate Sponsored Events & Community Outreach Care.com annual membership Employee Assistance Program Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
- Position may be eligible for a discretionary variable incentive bonus About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
- Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
- If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com .
- All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
- All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com .
- Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.
- Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event.
- Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
- If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline.
- If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com .
- Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
- Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies.
- All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
