Senior Consultant, Child Support Enforcement Subject Matter Expert

Job Family : Strategy & Transformation Consulting Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do: As part of a multidisciplinary team, support federal initiatives focused on child support technology modernization, program operations, and systems transformation. Collaborate with federal staff, state IV-D agencies, technology partners, and project teams to improve modernization planning, implementation, certification readiness, and long-term program effectiveness.

Responsibilities

• may include: Provide subject matter expertise on child support enforcement programs, operations, and technology modernization initiatives.
• Support federal and state partners in planning, implementing, and assessing child support system modernization efforts.
• Support the review and analysis of Advanced Planning Documents (APDs), feasibility studies, certification materials, modernization roadmaps, procurement strategies, and implementation plans.
• Support development of modernization frameworks, playbooks, procurement guidance, reusable assets, and knowledge management resources.
• Conduct interviews, workshops, listening sessions, and stakeholder engagement activities with federal and state partners.
• Assist with analyzing modernization portfolios, project performance, certification readiness, financial data, governance structures, and implementation risks.
• Develop executive briefings, reports, strategic communications, presentations, decision memoranda, and technical assistance products.
• Collaborate with data, technology, and program teams to identify modernization opportunities, lessons learned, and best practices across states.
• Support development of modernization dashboards, portfolio analysis tools, APD review processes, and implementation support activities.
• What You Will Need: Must have the ability to pass a federal background check to serve in a position of public trust.
• Bachelors Degree FIVE (5) or more years of professional experience in supporting child support (IV-D) programs, state child support agencies, or federal child support initiatives.
• What Would Be Nice To Have: Must have a minimum of a bachelor's degree in human services or related field from an accredited college or university.
• Master’s degree in social work or related field.
• Experience developing, reviewing, or supporting Advanced Planning Documents (APDs), annual APD updates, feasibility studies, or federal funding requests.
• Knowledge of child support technology systems, certification requirements, federal reporting processes, or modernization practices.
• Experience conducting stakeholder interviews, requirements gathering, listening sessions, or technical assistance engagements.
• Experience developing executive-level communications, strategic recommendations, reports, briefing materials, and presentations.
• Ability to translate complex program, policy, and technical concepts into actionable recommendations for federal and state stakeholders.
• Excellent verbal and written communication and collaboration skills to work effectively with federal leaders, state IV-D agencies, technology partners, and cross-functional teams.
• Excellent organizational skills and the ability to manage multiple projects and competing priorities.
• Proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, and Teams.
• Experience supporting the Office of Child Support Enforcement (OCSE) or state IV-D agencies.
• Exposure to system transfers, re-platforming, refactoring, modular modernization, or other technical approaches used in child support system transformation.
• Exposure supporting procurement activities, vendor management, project governance, IV&V oversight, or large-scale technology transformation efforts.
• Exposure to expenditure reporting, financial trend analysis, cost-benefit considerations, or performance metrics used to inform modernization decisions.
• Familiarity with data analytics, dashboard development, visualization tools, and performance reporting.
• Familiarity with enterprise modernization approaches, shared services, reusable assets, interoperability, and business process improvement.
• The annual salary range for this position is $98,000.00-$163,000.00.

Compensation

decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits

• include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
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