Job description
Accounts Receivable Specialist Own Your Impact. At Propio, we don't believe careers happen to people. We believe people create them.
Here, you're trusted to make decisions, challenge assumptions, drive innovation, and shape outcomes. Your success is not limited by hierarchy or tenure. It's fueled by your ambition, your curiosity, and your willingness to own your impact.
If you're looking for a role where you can simply maintain the status quo, this probably isn't it, but if you're looking for a place where your ideas matter, your growth is accelerated, and your work creates meaningful impact across the world, we'd love to talk. Why Propio? Every day, communication changes lives.
A patient receives care they otherwise couldn't access. A family gains critical information. A business connects with a customer.
A community becomes more inclusive. These moments happen because barriers are removed. And behind those moments are Propio team members who show up every day to solve problems, innovate, and build the future.
This isn't just work. This is world impact. As an Accounts Receivable Specialist, you'll have the opportunity to make a meaningful contribution to the continued growth and transformation of Propio.
You'll be empowered to: Take ownership of important initiatives and outcomes. Drive meaningful business results. Influence decisions and contribute new ideas.
Partner with talented, high-performing team members. Challenge yourself through continuous learning and growth. Help shape the future of a rapidly growing organization.
What You'll Own The Accounts Receivable Specialist will support the end-to-end order-to-cash process across multiple business units. This role is responsible for billing, cash application, account reconciliation, collections support, and customer account management, ensuring accuracy, timeliness, and compliance with company policies. The ideal candidate should demonstrate solid problem-solving abilities, be comfortable learning new tools, and possess strong Microsoft Excel skills Prepare, review, and deliver accurate client invoices across multiple billing models, including portal submissions and custom requirements.
Process and reconcile customer payments (ACH, wire, check, credit card), ensuring proper documentation. Reconcile accounts and resolve discrepancies (unapplied cash, short/overpayments, variances); issue credits, refunds, and adjustments. Compile and validate billing data from multiple sources; maintain accurate records and audit trails.
Support collections by tracking invoice status, responding to client inquiries, and assisting with payment resolution. Manage invoice submissions through client portals, resolving rejections and ensuring compliance. Maintain AR records, aging reports, and assist with reporting, audits, and analysis.
Collaborate cross-functionally to resolve billing issues and improve processes. Contribute to process improvements and support ad hoc AR/accounting projects. What Makes Someone Successful Here The most successful people at Propio aren't necessarily the ones with the longest resumes.
They're the people who: Take ownership instead of waiting for direction. Embrace challenges as opportunities to grow. Continuously seek better ways of working.
Turn ideas into action. Hold themselves and others accountable to high standards. Are driven by making a measurable impact.