Definitive Healthcare Jobs & Hiring Trends

Definitive Healthcare is seeking a Data and AI Governance Lead to direct enterprise data assets and artificial intelligence initiatives. In this role, you will build and manage a centralized corporate AI Trust Center, establish Responsible AI strategies, and enforce data governance policies across platforms such as Databricks.

Definitive Healthcare is seeking a Principal MLOps Engineer & Functional Lead to architect, build, and scale its Machine Learning and Generative AI infrastructure. In this role, you will design enterprise-scale automated AI pipelines, establish MLOps best practices, and mentor senior engineers.

Definitive Healthcare is seeking an experienced Account Executive to drive client retention, growth, and long-term success across a portfolio of medium to large accounts. In this role, you will execute strategic account planning, lead multi-year contract renewals, and identify upsell and cross-sell opportunities. You will collaborate closely with cross-functional teams, including Customer Success Managers and Solution Consultants, to align solutions with client business objectives.

Definitive Healthcare is seeking a Senior Manager, Product & Data Support to build and lead a new Tier-2 support function within Product Operations. This role is responsible for establishing the support operating model, managing intake via Jira Service Management, and hiring a team of support specialists. The position focuses on defining SLAs, streamlining issue resolution, and reducing escalations to Product and Engineering teams.

Definitive Healthcare is seeking a Customer Success Manager to manage customer health and adoption across their assigned book of business. In this role, you will act as a client advocate, build strategic partnerships, and collaborate with internal sales, product, and training teams to drive product engagement. You will also proactively identify at-risk accounts and implement strategic intervention plans to ensure customer success.