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Genesys Jobs & Hiring Trends

Genesys provides cloud contact center and customer experience software for organizations across industries. Its tools support customer communications, workforce engagement, and AI-assisted service across voice and digital channels.

Cloud contact center software Menlo Park, CA 5,000–10,000 employees Last checked Oct 5, 2026
Company website Career site

Current U.S. hiring snapshot

Open U.S. roles

29

New — last 7 days

141

Observed additions

New — last 30 days

601

Removed — last 7 days

7

Observed removals

Removed — last 30 days

28

30-day net change

+573

JoinHealthTech Hiring Signal

Strongly Increasing

Observed U.S. openings grew by 383.3% over the last 30 days, with 601 newly observed roles and 28 observed removals.

Based on 35 daily observations over 36 days.

Observed U.S. open roles over time

JoinHealthTech records an observation after a complete, successful refresh of the employer's career site. Days without a recorded observation are left out rather than estimated.

Current Genesys jobs in the U.S.

Search all 29 in job search →

Customer Success, Director

Genesys

Remote · Virtual Office, NY

$128.7K–$226.3K / year

Customer Success and SupportNewPosted 17 days ago Verified today

Recent career-site activity

Recently added

Recently removed

These roles were observed to disappear from the career site. A removal is not evidence that a role was filled, cancelled, or eliminated.

  • Senior Account Executive, State and Local GovernmentNew York, USA · observed removed Oct 5, 2026
  • Account Executive, Enterprise Growth - New LogoVirginia, USA, Maryland, USA, Washington D.C., USA · observed removed Sep 30, 2026
  • Senior Commercialization and Readiness ManagerIndiana, USA, California, USA, North Carolina, USA · observed removed Sep 30, 2026
  • Telecom Operations Specialist/SMSUnited States · observed removed Sep 30, 2026
  • Customer Success DirectorVirtual Office (Virginia), Illinois, USA, Texas, USA, Arkansas, USA, Colorado, USA, Utah, USA · observed removed Sep 29, 2026
  • Principal AI Solutions Architect, Customer SuccessVirtual Office (Texas), Florida, USA, Georgia, USA, North Carolina, USA · observed removed Sep 29, 2026

Observed posting duration

Measured from the first date JoinHealthTech observed a U.S. role on the career site through the date the role was observed removed.

Median

1 days

Average

3 days

Observed closures

29

U.S. hiring mix

By state

  • North Carolina6
  • Indiana4
  • California3
  • Utah3
  • Arizona2
  • Georgia2
  • Washington2
  • Kentucky1

By function

  • AI / Machine Learning7
  • Customer Success5
  • Sales5
  • Engineering3
  • Other3
  • Operations2
  • Data & Analytics1
  • IT / Infrastructure1

Work setup & pay

  • Remote 5
  • Hybrid 0
  • On-site 0
  • Salary disclosed29 (100%)

How we produce this page

  • Employer-reported information — job titles, locations, descriptions, and any published pay come straight from Genesys's public career site.
  • JoinHealthTech observations — open, new, and removed counts, trends, momentum, and posting duration are our own measurements of that public career site, recorded after each complete, successful check. We have no access to any employer's internal recruiting system.
  • Third-party information — none is used on this page. If it is added later, we will name the source, link to it, and show when it was last checked.