Genesys Cloud Services, Inc. Jobs & Hiring Trends

Genesys provides cloud contact center and customer experience software for organizations across industries, including healthcare. Its platform supports voice and digital customer interactions, workforce engagement, and AI-powered automation.

Cloud contact center software Menlo Park, CA 5,000–10,000 employees Last checked Oct 5, 2026

Current U.S. hiring snapshot

Open U.S. roles

21

New — last 7 days

145

Observed additions

New — last 30 days

599

Removed — last 7 days

11

Observed removals

Removed — last 30 days

34

30-day net change

+565

JoinHealthTech Hiring Signal

Strongly Decreasing

Observed U.S. openings shrank by 44.7% over the last 30 days, with 599 newly observed roles and 34 observed removals.

Based on 55 daily observations over 57 days.

Observed U.S. open roles over time

JoinHealthTech records an observation after a complete, successful refresh of the employer's career site. Days without a recorded observation are left out rather than estimated.

Current Genesys Cloud Services, Inc. jobs in the U.S.

Search all 21 in job search →

Senior Solution Consultant

Genesys Cloud Services, Inc.

Remote · Virtual Office, IN

$123.1K–$216.5K / year

NewPosted 21 days ago Verified today

Customer Success, Director

Genesys Cloud Services, Inc.

GA

$128.7K–$226.3K / year

Customer Success and SupportNewPosted 11 days ago Verified today

IT Services Specialist

Genesys Cloud Services, Inc.

Menlo Park, CA

$31.11–$54.76 / hour

ITPosted 26 days ago Verified today

Recent career-site activity

Recently added

Recently removed

These roles were observed to disappear from the career site. A removal is not evidence that a role was filled, cancelled, or eliminated.

  • Senior Account Executive, State and Local GovernmentNew York, USA · observed removed Oct 5, 2026
  • Account Executive, Enterprise - New LogoOhio, USA, Illinois, USA, Missouri, USA, Indiana, USA, Michigan, USA · observed removed Oct 1, 2026
  • IT FinOps AnalystNorth Carolina, USA, Virginia, USA, Indiana, USA, South Carolina, USA · observed removed Oct 1, 2026
  • Self-Service & AI Implementation Senior Principal ConsultantMassachusetts, USA, Virginia, USA, California, USA, Texas, USA · observed removed Oct 1, 2026
  • Senior Commercialization and Readiness ManagerIndiana, USA, California, USA, North Carolina, USA · observed removed Sep 30, 2026
  • Telecom Operations Specialist/SMSUnited States · observed removed Sep 30, 2026

Observed posting duration

Measured from the first date JoinHealthTech observed a U.S. role on the career site through the date the role was observed removed.

Median

1 days

Average

4 days

Observed closures

50

U.S. hiring mix

By state

  • North Carolina6
  • California3
  • Indiana3
  • Utah3
  • Georgia2
  • Kentucky1
  • Massachusetts1
  • Oregon1

By function

  • AI / Machine Learning5
  • Engineering3
  • Other3
  • Sales3
  • Customer Success2
  • Operations2
  • Data & Analytics1
  • IT / Infrastructure1

Work setup & pay

  • Remote 4
  • Hybrid 0
  • On-site 0
  • Salary disclosed21 (100%)

How we produce this page

  • Employer-reported information — job titles, locations, descriptions, and any published pay come straight from Genesys Cloud Services, Inc.'s public career site.
  • JoinHealthTech observations — open, new, and removed counts, trends, momentum, and posting duration are our own measurements of that public career site, recorded after each complete, successful check. We have no access to any employer's internal recruiting system.
  • Third-party information — none is used on this page. If it is added later, we will name the source, link to it, and show when it was last checked.