Nordic Jobs & Hiring Trends

The Director of Client Partnership Management leads and develops Client Partnership Managers while driving the growth of Nordic's staff augmentation business. This role oversees staffing sales strategy, pipeline growth, revenue targets, and cross-functional alignment across delivery, operations, and healthcare client accounts.

Nordic is seeking a Senior Consultant to evaluate and optimize Epic Resolute Hospital Billing claims workflows, system configurations, and edit processing. In this role, you will lead project management initiatives, resolve complex claims issues, and mentor client and Nordic teammates. You will also support integrated testing, claims validation, and go-live support activities.

The Application Advisor - Hospital Billing provides expert EHR design, build, testing, and troubleshooting services for Nordic's healthcare clients. The role involves leading small to medium engagements, performing issue analysis and system setup, and mentoring other team members. Active Epic Resolute Hospital Billing certification and at least three years of experience are required.

The Managed Services Application Advisor provides expert Epic Resolute Professional Billing design, build, testing, and troubleshooting for healthcare clients. This role involves serving as an application lead for client engagements, managing system upgrades, and mentoring team members. Candidates must hold an active Epic Resolute Professional Billing certification and have at least three years of direct application experience.

Nordic is seeking a Director, Epic Implementation – Advisory Services to direct, plan, and develop advisory solutions projects. This role oversees solution team management, project delivery, pre-sales scoping, and client/consultant engagement to drive service line growth. The Director also serves as a thought leader and key point of escalation for client projects.

The ServiceNow Sr. Platform Architect is responsible for providing high-level design and specifications for ServiceNow implementations across areas such as ITSM, CSM, SPM, and ITOM. They oversee technical architecture from design through delivery, leading development, workflows, and integrations while consulting with clients on best practices. Additionally, this role contributes to internal delivery standards, documentation, and technical leadership.

The Willow Application Advisor delivers expert EHR design, build, testing, and troubleshooting services for Nordic clients. The role involves overseeing customer engagements, serving as an application lead for small to medium-sized accounts, and mentoring team members within Managed Services. Key duties include managing system requests, analyzing workflows, and executing change control processes.

The Senior Consultant in Performance Improvement works within Nordic’s Strategic Advisory Services to help healthcare organizations address complex strategic, clinical, and operational problems. Responsibilities include building analytical models, conducting workflow and financial analyses, leading client meetings, and managing project workstreams. The role collaborates closely with client leadership, clinical providers, and technical teams to deliver advisory solutions.

Nordic is seeking a Senior Talent Acquisition Partner to support full-cycle recruiting and proactive candidate sourcing for Epic and healthcare IT positions. This role is responsible for pipeline development, workforce planning, and stakeholder engagement across full-time, consulting, and managed services hiring. The ideal candidate brings extensive healthcare IT recruiting experience to attract hard-to-find talent and align hiring strategies with business needs.

The Clinical Service Desk Supervisor manages, mentors, and develops a team of clinical support Service Desk agents and team leads. This role oversees daily operations, schedule adherence, staff onboarding, and key metrics to ensure service level agreements (SLAs) and performance targets are met. The supervisor also serves as a client liaison and internal escalation point for complex support issues.

The Senior Application Analyst provides expert-level support for clinical and business applications within Nordic Global's Managed Services division. Responsibilities include managing the full application lifecycle, architecting integrated workflows, leading projects, and mentoring team members. The role requires deep healthcare IT experience, including expertise in Epic applications like Healthy Planet and Compass Rose.

Nordic Consulting Partners is seeking a Director of Analytics and Reporting to serve as a strategic thought leader for analytics and reporting practice areas. The role involves designing reporting frameworks, leading cross-functional teams, and aligning data strategy with overall business objectives. Remote work is permitted from anywhere within the United States.

The Desk Side Analyst is responsible for technology installation, management, and support at assigned healthcare locations. This role involves maintaining hardware, collaborating with clinical and IT teams, and ensuring reliable technology solutions in a fast-paced setting. Positioned in a patient care environment, it includes customer-facing support and participation in an after-hours on-call rotation.

The Desk Side Analyst provides technology installation, management, and hardware support at assigned healthcare locations. The role involves troubleshooting technical issues, maintaining hardware inventories, and collaborating closely with clinical staff and site leadership. Additionally, this position operates in a 24x7 patient care environment and requires participating in an after-hours on-call rotation.

The Senior Application Advisor provides expert Epic EHR design, build, testing, and troubleshooting services for Nordic clients. The role involves managing customer engagements, translating complex user needs into detailed specifications, and guiding teams to resolution. Additionally, the position includes mentoring team members, establishing consistent documentation, and participating in on-call rotations.

Nordic is seeking a Radiant Application Advisor to provide expert EHR design, build, testing, and troubleshooting services for Epic Radiant applications. The role involves managing customer engagements, resolving complex technical issues, and mentoring team members. Candidates must have an active Epic Radiant certification and at least three years of direct Radiant experience.

The Program Coordinator supports healthcare technology, operational, infrastructure, and transformation initiatives within the Program Management Office (PMO). Responsibilities include maintaining project documentation and RAIDC logs, facilitating stakeholder communication, and preparing governance and status reporting. The position works closely with project teams across managed services transitions, EHR projects, and technical implementations.

The Application Analyst II provides advanced support for clinical and business applications within the Managed Services division of Nordic Global. Responsibilities include resolving application support requests, managing application documentation, executing upgrades, and participating in ITIL-aligned service management. The position may require travel and participation in an on-call 24x7 support rotation.

The Service Desk Transition Lead manages and executes technical, clinical, and patient portal Service Desk transitions within a Managed Services environment, with a primary focus on Epic EMR applications. The role involves leading discovery sessions, facilitating knowledge transfer, and managing transition schedules and risks to ensure successful service assumption. Additionally, the lead collaborates with internal teams and clients to create documentation, support sales efforts, and continuously refine transition methodologies.

The Senior Application Advisor provides expert Epic EHR design, build, testing, and troubleshooting services for Nordic clients. This role involves leading customer engagements, resolving complex application requests, and mentoring Managed Services team members. Candidates will also participate in on-call rotations and travel up to 10%.

The Epic Clin Doc Senior Analyst provides EHR design, build, testing, and advanced troubleshooting services for Nordic's clients. They are responsible for managing customer assignments, translating client needs into system requirements, and performing workflow analysis and system audits. The role also involves managing issue tickets, following change control policies, and delivering high-quality customer service.

Nordic is seeking a Senior Epic Clinical Documentation Consultant to provide consulting services for Epic-related client projects. The role involves identifying and resolving system build issues, analyzing workflows, and mentoring client project teams. Qualified candidates must have at least two years of Epic experience and a current Epic Clin Doc certification.

As a Consultant in Nordic's Performance Improvement practice, you will assist healthcare clients in addressing strategic, clinical, and operational challenges. Core responsibilities include building analytical models, conducting detailed financial analyses, mapping workflows, and delivering actionable improvement recommendations. The role requires close collaboration with client leadership, clinical providers, and technical teams.

Nordic is seeking a Senior Consultant - Reporting Analyst to deliver consulting services on Epic-related client projects. The role involves troubleshooting system builds, mentoring project teams, analyzing workflows, and working directly with end users. Candidates must have Epic implementation experience and a minimum of two years of Epic background.