ModMed Jobs & Hiring Trends

ModMed is seeking a Marketing Event Specialist to plan, coordinate, and execute trade shows, conferences, customer events, and internal events. The role manages end-to-end event logistics, vendor negotiations, and budget tracking from conception through post-event reporting. Additionally, the specialist will collaborate cross-functionally with marketing, sales, product, and executive teams to ensure events align with business objectives.

ModMed is hiring a Software Support Specialist I to join its Client Services team in Boca Raton, FL. This hybrid role focuses on providing high-quality software support to EMR users by answering inquiries, troubleshooting issues, and documenting client needs. Candidates will be assigned to either the Clinical or Practice Management Support team and receive comprehensive training.

ModMed is seeking a Software Support Specialist I to join its Client Services team in Boca Raton, FL. The role focuses on delivering client support by managing inbound inquiries, troubleshooting software issues, and escalating bugs when necessary. New hires will receive comprehensive training and be placed on either the Clinical or Practice Management Support team.

ModMed is seeking a Senior Technical Program Manager / Release Train Engineer (RTE) to lead its Agile Release Train (ART). The role involves facilitating PI Planning and ART ceremonies, aligning cross-functional teams, and managing risks across traditional SDLC and AI/ML lifecycles. Additionally, the role leverages generative AI tools to automate workflows, create reports, and derive data-driven program insights.

ModMed is seeking a Medical Coding Auditor to ensure all coding for ModMed BOOST clients complies with federal, state, and payer guidelines. The role involves conducting quality assurance audits for ICD-10 CM, HCPCS, and CPT procedural coding, managing coding denials, and providing continuous feedback and training to global coding teams.

ModMed is seeking a Sales Development Representative to generate new business opportunities by qualifying inbound and outbound leads. In this role, you will execute cold calling and email campaigns to educate prospects and schedule product demonstrations. The position offers an opportunity to build foundational sales skills within a high-growth healthcare technology company.

ModMed is looking for a Sales Development Representative to drive growth by identifying potential clients and qualifying inbound and outbound leads within the healthcare industry. In this role, you will execute phone and email outreach campaigns, educate prospects on ModMed's specialty-specific solutions, and schedule demonstrations for Regional Sales Managers. You will also utilize tools like Salesforce and SalesLoft to maintain detailed lead management activity.

ModMed is seeking a Staff Engineer, Database Platform to lead data infrastructure engineering and operations for mission-critical SQL, NoSQL, and streaming systems. In this role, you will define the architectural roadmap, drive database-as-code practices, and manage automated scaling and schema migrations. You will also be responsible for ensuring high availability, security, observability, and disaster recovery across public cloud environments.

ModMed is seeking a Senior Contracting Paralegal to independently review, redline, and negotiate high-volume commercial agreements while supporting Sales and Procurement teams. The role involves managing contract templates, clause libraries, and workflow efficiency within a Contract Lifecycle Management (CLM) system. Additionally, you will ensure contractual terms align with data privacy, security, healthcare standards, and company risk policies.

ModMed is seeking a Director of AI & Data Governance to pioneer data and AI governance frameworks while maintaining strict privacy standards and DLP/DSPM enforcement. The role involves managing the enterprise AI Allowlist, using OneTrust for risk assessments and DPIAs, and acting as a liaison between Legal, Security, and Engineering teams. Candidates will monitor regulatory frameworks like GDPR, CCPA, and the EU AI Act to update internal policies.

ModMed is seeking a Medical Director of Podiatry to serve as a clinical and product expert for ModMed Podiatry. In this role, you will gather user feedback, partner with Product and Marketing teams, support customer retention, and assist the Sales organization. The position combines Product, Go-to-Market, and Customer Success responsibilities to shape products and drive specialty growth.

The Vice President, Government Affairs serves as ModMed's senior executive leader for government affairs, public policy, and regulatory advocacy across its health IT, EHR, and AI portfolio. Reporting to the Chief Legal Officer, the role leads federal and state government relations, shapes public policy strategies, and represents the company before policymakers and industry coalitions. Additionally, the VP advises C-suite leadership on legislative, regulatory, and policy developments affecting the business.

ModMed is seeking a Staff Software Engineer to act as a technical anchor, driving architectural strategy and setting engineering standards across core platform teams. In addition to guiding distributed system architecture and AI harness development, this role requires staying hands-on with roughly 40-50% coding. The engineer will mentor mid- and senior-level developers while ensuring production systems remain performant, secure, and scalable.

The AI Enablement Partner is a senior-level specialist responsible for driving enterprise-wide AI literacy, tool adoption, and cross-functional enablement at ModMed. Sitting within the Learning & Leadership Development team, this role embeds AI fluency into training programs, scales existing enablement initiatives, and tests internal enterprise AI tools. Additionally, the role bridges technical governance teams and business units to guide employees through AI adoption and change management.

ModMed is hiring a Lead Patient Services Specialist to optimize operations and drive performance within its Revenue Cycle Management team. In this role, you will analyze operational data, serve as a Workforce Management SME, enhance workflows, and support contact center agents across global teams.

ModMed is hiring a Patient Services Specialist II to join its Revenue Cycle Management team. The role involves managing high-volume inbound and outbound patient calls regarding billing inquiries, claims processing, insurance updates, and payment collections. Additionally, the specialist will update patient account details in the Practice Management system to ensure a seamless customer care experience.

ModMed is seeking a Financial Analyst to build and maintain financial models that support organizational decision-making. The role involves analyzing financial data, performing variance analysis against budgets and forecasts, and developing automated reporting tools. Additionally, you will partner with company executives and leadership to deliver recurring and ad-hoc financial analyses.

ModMed is seeking a Technical Program Manager / Release Train Engineer (RTE) to lead its Agile Release Train (ART). The role involves orchestrating quarterly PI Planning, facilitating ART ceremonies, and managing dependencies across traditional SDLC and AI/ML development lifecycles. Additionally, the role requires using Generative AI tools to automate reports, analyze program data, and drive data-driven insights.

ModMed is hiring a Digital & Web Strategist to optimize customer journeys across its website, content, and external media channels. The role involves turning analytics, heatmaps, and testing data into strategic recommendations while collaborating cross-functionally with marketing and web teams. Candidates must have at least 5 years of experience in B2B and SaaS digital marketing environments.

ModMed is seeking a Senior Sales Enablement Specialist to enhance sales team capabilities through strategic training methods, ongoing development plans, and enablement tools. The role involves analyzing sales performance metrics, managing sales content and onboarding programs, and leading training on key tools like Salesforce. Additionally, this position collaborates cross-functionally with marketing, product development, and customer support to align sales messaging and strategy.

ModMed is seeking an Enterprise RCM Client Advisor to manage and report on revenue cycle management operations for enterprise-sized medical practices. In this client-facing role, you will collaborate with internal operations and global teams to monitor KPIs, resolve complex billing issues, and ensure high-quality service delivery. You will also conduct routine meetings with client executives to analyze performance metrics and recommend strategic improvements.

The Senior Manager of Customer Success at ModMed leads a team of Customer Success Managers focused on driving software adoption, mitigating churn risk, and identifying upsell opportunities. This role collaborates with leadership to optimize the customer success journey, manage retention KPIs, and mentor team members to support high company growth.

ModMed is seeking a Senior Software Architect to serve as a technical linchpin within its Architecture Organization. Reporting to the Director of Software Architecture, this role bridges business strategy and engineering execution by designing scalable cloud-native systems and defining technical roadmaps. The architect will lead hands-on prototyping, establish CI/CD standards, and mentor senior engineering staff.

ModMed is seeking a Senior Software Engineer to join its Platform Engineering team, focusing on healthcare integrations and interoperability offerings. In this role, you will lead the development of performant, scalable integration services and evolve ModMed's API ecosystem. Responsibilities also include collaborating with cross-functional global teams and mentoring junior engineers.

ModMed is hiring a Director of Implementation Services to lead Professional Services organizations in delivering the full suite of specialty-specific healthcare products and integrations. The role is responsible for overseeing implementation execution, building strategic client partnerships, and driving departmental KPIs and financial performance. The Director will also collaborate with sales, training, and operations teams to establish scalable practices and delivery methodologies.

ModMed is hiring a Manager of Platform Engineering to lead software engineering teams in building next-generation healthcare web solutions. This role is responsible for establishing development processes, driving technical leadership, and championing quality release initiatives. The position requires guiding engineers to enhance practice efficiency and patient outcomes.

ModMed is hiring an RCM Client Advisor to manage client relationships and oversee end-to-end revenue cycle management for assigned medical practices. The role involves analyzing A/R data, identifying denial and coding trends, and collaborating with operations teams to meet client KPIs. Candidates need at least 3 years of experience overseeing RCM processes and strong analytical skills.

ModMed is seeking a Customer Success Manager to serve as a trusted advisor for assigned strategic clients within a fast-paced healthcare IT environment. The role involves driving platform adoption, managing client renewals and escalations, and facilitating Quarterly and Annual Business Reviews. Candidates will utilize insights from tools like Salesforce, ChurnZero, and PowerBI to improve customer workflows and success metrics.

As a Product Manager for ModMed's Clinical EHR platform, you will plan and execute the product roadmap for clinical documentation and surrounding practice-operations workflows. You will collaborate cross-functionally with engineering, clinical SMEs, and customers to translate healthcare market needs into well-defined product features.

ModMed is seeking a Senior Marketing Event Specialist to lead the strategic planning, execution, and optimization of trade shows, customer conferences, and corporate events. This role manages complex event portfolios, budgets, and supplier relationships while aligning event strategies with organizational revenue and brand objectives. The position collaborates with leadership and cross-functional teams to drive measurable business outcomes and improve attendee experiences.

ModMed is seeking a Pre-Sales Solutions Consultant to partner with the sales team in demonstrating Practice Management and Revenue Cycle Management solutions to prospective healthcare clients. In this role, you will conduct financial discovery sessions, perform workflow analyses, and deliver product demonstrations to articulate platform value. The position requires healthcare practice management or pre-sales experience and up to 50% domestic travel.

ModMed is hiring a Staff AI Engineer to define and drive the architecture of AI and agentic systems across product domains. This senior individual-contributor leadership role involves designing production multi-agent workflows, production RAG architectures, LLM evaluation infrastructure, and scalable cloud AI infrastructure. The role also includes setting technical direction for AI standards, cost optimization, and mentoring senior engineers.

ModMed is seeking a Senior Director of Customer Success Enablement & Strategy to drive the strategic vision, operational execution, and digital transformation of its Customer Success Shared Services organization. This leader will architect scalable customer operating models, govern enterprise CS technology platforms, and lead AI and automation initiatives across the customer lifecycle. Additionally, the role involves scaling a 30+ person team and aligning cross-functionally with executive partners in Product, Support, and Sales.

ModMed is seeking a Cloud Engineering Manager to lead a team of Site Reliability Engineers responsible for the reliability, performance, and scalability of AWS cloud infrastructure. In this role, you will execute a cloud infrastructure roadmap, oversee CI/CD pipelines, drive automation and containerization, and implement observability solutions. You will also mentor team members, optimize cloud costs, and collaborate cross-functionally to support strategic business objectives.

The Vice President, Client Enablement & Digital Success leads the strategic vision, delivery, and optimization of client-facing training, content development, and digital adoption frameworks at ModMed. Leveraging an AI-first approach and adult learning principles, this executive manages a 200+ person organization across Customer Education, Training Services, and Client Enablement. The role focuses on driving digital transformation across the client lifecycle to accelerate product adoption, mitigate churn, and scale self-service capabilities.

ModMed is seeking a Senior DevOps Engineer to drive the reliability, performance, and scalability of its AWS cloud infrastructure and services. The role involves managing Kubernetes containerization, leading Infrastructure as Code initiatives with Terraform and Ansible, and enhancing observability solutions using DataDog.

ModMed is seeking a Pre-sales Solutions Consultant, RCM to join its sales team as a subject matter expert in financial operations, practice management, and Revenue Cycle Management. In this role, you will partner with sales to conduct discovery, analyze clinical workflows, and present software demonstrations to prospective healthcare leadership. You will also collaborate with internal product and engineering teams to help inform AI-powered RCM development.

ModMed is seeking a Staff Cloud Engineer to lead technical strategy and ensure the scalability, reliability, and performance of its AWS infrastructure. Based in Boca Raton, FL, this role involves standardizing cloud guardrails, driving cloud architecture best practices, and mentoring junior and senior engineers.

ModMed is seeking a Director, Program Management Office (PMO) to drive the execution of its enterprise maturity roadmap. Reporting to the VP of Business Operations & Strategy, this role establishes program governance, optimizes operational controls, and aligns cross-functional initiatives across executive leadership. The position focuses on scaling systems, processes, and governance to support the company's next phase of growth.