About this role
The employer, part of the employer, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. Program Support Specialists satisfy customer requirements through the coordination of National Projects across all time zones. Program Support Specialists support numerous initiatives throughout the Centralized Services business Essential Functions: Interfacing daily with Project Team and Customer Acquiring hourly / daily status and generating reports on certain projects Tracking product / deliverables Escalating Issues Participating in customer meetings Creating, maintaining and distributing Project schedules and spreadsheets Performing project specific activities supporting all of Centralized Services Develop new strategies & activities for supporting future Job Requirements: Highly motivated Problem solving methodology and proven analytical ability Excellent verbal and written communication skills Strong technical skills and understanding of software, networking and systems development Multi-tasking capability; must be able to coordinate more than one project and various tasks Ability to act in an autonomous role with little supervision Must be detail oriented and organized This position requires advanced computer skills in Word, Excel, Access, Power Point, Outlook and MS Project (preferred, but not required), and an understanding of the employer and operations.
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