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Regional Account Manager, EAST

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Remote · Customer Success and Support

Quick Take

The Regional Account Manager leads and mentors a team of Clinical Account Associates to foster and expand client relationships at the employer. The role focuses on ensuring client satisfaction, retention, and account growth by driving workflow efficiencies and promoting the adoption of algorithmic tests and online ordering. Candidates will collaborate closely with sales and customer success leadership to enhance overall customer experience.

Category
Customer Success and Support
Seniority
Lead

AI-generated summary of the employer's posting. Employer name withheld until you reveal the job.

About this role

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. The employer' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. The Regional Account Manager will lead a team of Account Managers in fostering and expanding relationships with the employer's client base. This role is critical in ensuring client satisfaction, retention, and growth through strategic account management and collaboration with Clinical Account Executives. The ideal candidate will have a strong background in healthcare sales, account management, and a deep understanding of the employer's product offerings, including algorithmic tests and add-ons. Key Responsibilities: Lead and mentor a team of Clinical Account Associates in the execution of their duties to gain, retain, and support clients as part of the customer success organization.

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